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Even the best-known global brands reflect local realities

Published: 14 January 2025

Claudia Navarro (MBA’03) is Coca-Cola’s Chief of Marketing for Latin America, but her climb through the company’s ranks started out at their Toronto office. “We need to be part of the global conversation, but also be relevant locally,” Navarro told Forbes Espanol. One example is the brand’s famous Christmas branding. The Atlanta-headquartered soda company famously copyrighted the stereotypically ruddy and white-bearded Santa Claus, but in Latin America, that image is ‘tropicalized’ to better reflect local realities. “We want to encourage acts of kindness that generate a multiplier effect,” she says. “We live in tense times and have lost the ability to empathize. With our Christmas activities, we want to awaken the Christmas spirit and the Santa Claus in each of us”.

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