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Delve: Consumer Behaviour in the Post-Pandemic Retail Landscape

As the world rallies to contain the spread of COVID-19, consumers continue to adapt to the new normal, characterized by stringent physical distancing and self-quarantining measures. In such a context, few aspects of consumer behaviour will be left unchanged over the long term.

Published: 19 Jun 2020

Protecting consumers from supply chain disruptions during global crises

COVID-19 has resulted in significant disruptions to the supply chain, particularly for necessities such as medical devices and personal protective equipment (PPE). Such large-scale disruptions have?become a matter of life or death for some, with manufacturing and transportation systems almost coming to a global standstill.

Published: 3 Jun 2020

Professor Saibal Ray publishes new book

In his new book Channel Strategies and Marketing Mix in a Connected World, Professor Saibal Ray puts the spotlight on how the digitalization of the retail channel affects consumers, products, and sustainability.

Learn more

Published: 3 Feb 2020

Consumers show a rising interest in retail events

As we see a growing interest in retail events, retailers are tasked with the challenge of finding new and exciting ways to draw in customers. The expansion of Black Friday and Cyber Monday sales into a week-long event indicates that the retail industry is showing no signs of slowing down.

Published: 29 Nov 2019

Bensadoun School on the rising popularity of Black Friday sales

For many stores, Black Friday is now a week-long sale catering to the needs of both online and in-store shoppers. Professor Saibal Ray talks to Global News about the rising popularity of Black Friday sales and how the Bensadoun School of Retail Management is preparing the next generation of retailers to enhance the customer¡¯s journey.

Published: 27 Nov 2019

Grocery stores for a more ethical world

While most will agree with making ethical food choices in theory, it remains difficult to sway consumers to change their buying behaviors.

For Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management, the benefits must be apparent and immediate for the average shopper.

The key, he goes on to explain, is finding ways to save people time and money.

Published: 28 Feb 2019

Shoppers hit the stores with sights set on bargains

Black Friday and Cyber Monday have become synonymous with frenzied shoppers looking to get the best deals on their favorite products.

In light of their growing appeal, Professor Saibal Ray charts the development of these major shopping events, particularly within the Canadian market.

Published: 27 Nov 2018

Insights into the changing face of retail

On one of the biggest shopping days of the year, Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management joins Global News Morning to explore the unique opportunities that the school will bring for students and researchers interested in the evolving retail sector.

Published: 23 Nov 2018

Open for Business: 91Ë¿¹ÏÊÓƵ¡¯s Bensadoun School of Retail Management dedicated to the future of retail

Interdisciplinary teaching and research hub equips next generation of leaders to promote sustainable retail practices

At a time of significant transformation in the retail industry worldwide, the newly opened Bensadoun School of Retail Management (BSRM) at 91Ë¿¹ÏÊÓƵ will act as a hub in the heart of Montreal for students, researchers and practitioners to work collaboratively towards addressing the host o

Published: 16 Nov 2018

It¡¯s full speed ahead for the Bensadoun Retail Initiative

Almost one year since the Bensadoun Family Foundation announced the landmark gift to 91Ë¿¹ÏÊÓƵ of $25 million, the proposed Bensadoun School of Retail Management has received official approval from the University as of March.

Published: 16 Apr 2018

1st Fashion Retailing Conference

Join us in Montreal on April 27-28, 2018 for the 1st Fashion Retailing Conference.

Organized by the Bensadoun Retail Initiative, this conference will provide a forum for exchange ¡ªfor both professionals and academics¡ª at the newly opened Donald E. Armstrong Building.

Published: 26 Mar 2018

Recognizing members of the Desautels community

The Desautels Faculty of Management is delighted to recognize members of its community who have recently received awards of excellence.

Please join me in congratulating them for their continued and inspiring commitment to Desautels and 91Ë¿¹ÏÊÓƵ.

Isabelle Bajeux-Besnainou Dean & Professor of Finance Desautels Faculty of Management

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Published: 15 Mar 2018

Bensadoun School of Retail Management highlighted among Quebec¡¯s most innovative business programming

As business schools adapt their programs to address the grand challenges of our time, 91Ë¿¹ÏÊÓƵ¡¯s Bensadoun School of Retail Management stands out as an initiative that will respond to the needs of a rapidly changing retail industry.

Published: 7 Nov 2017

Saibal Ray on the potential benefits and costs if Amazon chooses Montreal

As Amazon hunts for a location for its second North American headquarters, Canada¡¯s major cities are building their cases.

In a short interview with the 91Ë¿¹ÏÊÓƵ Media team, Desautels Professor Saibal Ray talks about the benefits that a Montreal Amazon office would bring in terms of jobs and indirect benefits to the city¡¯s academic and research sectors.

Published: 21 Sep 2017

Desautels professor on cultural sensitivity and western managers working in China

A piece at CNBM.net.cn quotes Desautels Professor Saibal Ray on how foreign workers in China can work smoothly with their Chinese counterparts.?

Published: 5 Sep 2017

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