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Vue d'ensemble
CPAG : Lean principles and how to apply processes needed to optimize cost while maintaining or improving service levels in the public sector. Particularities of service operations in a public environment and how process improvement methodologies can be used there.
Terms: This course is not scheduled for the 2019-2020 academic year.
Instructors: There are no professors associated with this course for the 2019-2020 academic year.
